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  • Unrivalled service and customer care.  Our clients have direct access to local customer services and local account management delivered by our professional and friendly team.
  • Award-winning Document Management Solutions.  We are truly forward-thinking ‘one stop shop’ for all your physical, digital and hybrid document management needs, both now and in the future.
  • Reliability delivered through efficient systems.  We have state-of-the-art facilities, systems and technology.  Our barcoded track and trace systems give our customers total confidence on the precise location of their documents with the knowledge that they can be easily and quickly retrieved.  Customers have online access to manage their accounts and archives.
  • Quality focussed and caring for the Environment.  We have a genuine desire for continual service and environmental improvements across all areas of our business.  Certified  ISO 9001:2008 and ISO 14001. We are progressing towards ISO 27001.
  • Communication, teamwork and flexibility to respond to our customers’ requirements.  We work together to achieve common goals, communicating constructively and collaborating to improve.
  • National presence and expertise delivered locally.  Box-it North West is a regional branch of the award-winning Box-it document management group.
  • Competitive and transparent pricing.  We offer a very competitively priced service and there are no hidden catches!
  • Accountability.  We hold ourselves responsible for our actions and the consequent results.
  • We act with integrity and fulfil ‘Our Promises’.
  • We have a determination to exceed client expectations, and value all our clients however large or small their businesses may be.

We promise

  • To provide a quality service.
  • To be competitively priced.
  • To provide a personal service.
  • To operate in a professional manner.
  • To maintain BS EN ISO 9001 : 2000 and BS EN 14001 : 2004 (environmental     standard) accreditations.
  • To be friendly, polite and reliable.
  • To treat your archive with care.
  • To be flexible and approachable.
  • To work as a team.
  • To earn your trust.
  • To do what it takes, ‘to go the extra mile’.

Our success is measured by the satisfaction of our customers.