Box-it NW is committed to both a quality and environmental document management policy and ensures that its service meets the requirements of its customers at all times within the framework of BSEN ISO 9001:2008 and BSEN ISO 14001:2004.
Quality & Environmental Policy
Our quality & environmental policy involves all of our employees and its principles and objectives are clearly communicated and available at all times. Assistance and training is provided to ensure that relevant knowledge is acquired for successful implementation.
Our quality policy is founded on the following four principles:
- The definition of quality is conforming to requirements, having specified very carefully the needs and expectations of our clients, our suppliers and our own processes.
- The quality management system concentrates on prevention, looking at our service provision processes, identifying the opportunities for error and taking the necessary action to eliminate them.
- The service quality standard is ‘no failures’, everyone understanding how to do their job, the standard required and doing it right first time.
- The measurement of quality is the cost of non-conformity and the eventual benefit of getting it right.
Our environmental policy is founded upon the following four principles:
- The recognition that the Box-it operations have an impact on the environment and use resources which are not infinite. We will actively manage our procurement, our use of energy and water, and our waste processes.
- We are committed to prevent pollution and to conform to legal requirements.
- The purpose of environmental management is to consider carefully our processes, including those of our suppliers and the views of our customers, with the objective of reducing the environmental impact of Box-it.
- The Environmental Management System concentrates on prevention of pollution and continual improvement in environmental performance, looking at our processes, identifying the potential for non-compliance, for improvement in the environmental aspects of our operations and taking the necessary action.
- The measurement of environmental performance is based on the ‘environmental footprint’ of the company, and will be used as the framework for setting out targets and objectives and a programme to achieve them.
Both management systems are carefully monitored internally and by a UKAS Accredited Registration body.