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Business Type: Property
Service/s Used: Document Storage / Confidential Document Destruction

Background

Strutt & Parker, a name familiar to many as well known estate and land agents, has over 50 offices throughout the UK. The Chester branch deals with properties predominantly in Cheshire, North Wales and the North West. As with any business, efficient use of office space is an important factor and outsourcing its archiving to a secure storage centre is beneficial in supporting this. The nature of the business also leads to an accumulation of confidential paper documents, which necessitates a regular secure destruction service.

How Box-it North West helps:

Box-it North West has proved a perfect fit for Chester based Strutt & Parker, who wanted a local service provider who it could trust for reliability, efficiency and security. The branch first started storing its archives with Box-it in 2000. Today, Box-it North West facilitates over 1500 archive boxes for Strutt & Parker at its secure document storage centre on the outskirts of Chester.

All of Box-it North West’s storage centres are protected against theft, fire, pests and intruders. Archive boxes, which can be provided by Box-it, are stored off the ground on racking in humidity controlled conditions to guard against the deterioration of physical documents.

Box-it uses an industry recognised barcode system for full traceability and for comprehensive audit trails. It enables efficient retrievals so should Strutt & Parker request a file or box return, Box-it can act upon this instruction accurately, and make the delivery without delay. Urgent requests can also be fulfilled if required, either through physical delivery or scan on demand.

Document lifecycle management is also supported by Box-it North West. When archives reach the end of their retention period, they can be destroyed from store upon written instruction from the client.

Strutt & Parker also has a need for onsite shredding for the secure disposal of confidential office paperwork and records. Box-it’s mobile shredding service (capable of destroying some three tonnes an hour) is extremely beneficial to Strutt & Parker, and a regular scheduled service is provided on a monthly basis to the branch.

Box-it’s shredding unit can actually shred up to Government Security Level 6, the highest security standard and clients can oversee the process from their own premises. The shredding service offered by Box-it North West complies with British Standard BSEN 15713:2009 for the Secure Destruction of Confidential Waste and Recycling Services. Certificates of Destruction are provided.

The Client says:

“All staff at Box-it North West, whether mobile or office based, are extremely helpful and friendly. Nothing is too much trouble. We always have good service, and if there is ever a problem, it is resolved with a minimum of fuss and a ‘can-do, will-do’ attitude. We have confidence in the people and the Box-it brand.”

Bells Lewers, Office Manager, Strutt & Parker – Chester