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Collection & Retrievals

With your documents stored safely and securely offsite in a Box-it North West records centre, the next requirement is for them to be accessible.

Your documents can be delivered to you by box, file or electronically (“scan on demand”) and returned to storage. All Box-it North West staff are DBS screened and we use our own tracked vehicles for the physical collection or delivery. When collecting boxes we are flexible to respond to what suits our customers best.

Box collection can coincide with box or file delivery, or a separate collection can be ordered. We provide collection and retrievals services to our document storage clients throughout the northwest.

Retrieval Options

You can request your file or box via our online access system, or by email or by fax. We are flexible to respond to individual requirements but typically most customers choose next day delivery as their regular service with the option for an emergency same day service at a premium. Orders for next day delivery are taken up until 3pm and arrive with you before 1pm the next day.

Physical retrieval of the documents in storage remains the favourite option by most of our customers but there is also the alternative of scan on demand. This service allows you to receive the files you require electronically via our highly secure cloud based system Omnidox. We locate the documents you require, upload them onto the UK based servers and then authorised personnel within your business can access and/or download the documents anywhere in the world.